Frequently Asked Questions

Q: When can I expect my order?

A: Majority of our products are made to order, so products will start to be designed and manufactured within 48 hours of order placement. This could take several days for complex designs. Lead time for products that are painted are dependent on schedule of painter. We are 100% transparent with the manufacturing process of our products and will provide updates if requested.

Q: What are your hours?

A: We are available by phone by appointment. Please email to schedule a phone call. We respond to emails within 24 hours.

Q: Where are products manufactured?

A: All products are made in the USA. We are proud to manufacture domestically and ensure the highest standard of quality.

Q: Can I request a refund?

A: Yes, we offer refunds for our products. Each product has its own individual refund policy.

Q: What is the maximum size of your designs?

A: Our designs are constrained to a size of 8 inches wide by 8 inches long currently. We are working on expanding to 13 inches wide by 13 inches long.

Any other questions may be directed to GreggKDesign@protonmail.com or the "Contact Us" page.